Yes! We do offer designer pricing. Please contact Annie@addisonweeks.com to set up your trade account today!
Can I receive a catalog with your products?
Yes! You can download one here or we would love to mail you one. Please send your address to Annie@addisonweeks.com
How can I place an order?
Retail orders may be placed through one of our dealers. Wholesale orders can be placed on this website (through approved login) or by telephone. Dealers and distributors may fill out a vendor application to open an account or orders may be paid with a credit card (MasterCard, Visa or Discover), shipped C.O.D. or prepay with check.
Do you have a minimum order?
Dealers / showrooms are required to resell 5,000$ a year to maintain their pricing structure. Designers who meet this minimum will be upgraded to the wholesale pricing structure.
Do I have to order certain quanitities?
No you can order any quantity from any style. Our hardware is not sold in sets.
Do screws come with your hardware?
Yes, all mounting hardware is included with all of our hardware.
What is your lead time?
In-stock items ship within 3-5 business days. Delivery time for special finishes and out of stock items are on a case by case. Please inquire before placing an order to make sure we can accomidate your timeline.
Do you do custom work?
We would love to hear any ideas you have! Please share them with us.
What is the shipping cost of my order?
Shipping costs vary dependent upon the weight of the products and the destination zip code. A shipping quote can be provided prior to shipping upon request.
What is your hardware return policy?
Every single item is made by hand to order. We set each stone once you choose your design, and place your order. Each stone is unique and has slight imperfections which we feel enhance the beauty and individuality of each piece. However, We want you to be thrilled with your purchase, so we will gladly accept any return that is unused or faulty. We are happy to exchange them or issue a full refund. We ask that returns be sent back to us within 10 business days of your purchase.
Please Ship All Returns to:
Addison Weeks - RETURNS
2222 Hawkins Street
Charlotte, NC 28203